We collect certain information or data about you when you donate, register or subscribe to our newsletter, interact with us in any other way such as via social media, click on an advert that we put on other websites, ask for information or assistance, comment on any blogs or articles featured in our services, enter competitions or special promotions, sign up for our special offers or other updates. By registering, subscribing or using our services, you consent to the use of your personal data in line with this policy.
Your information will be used in the first place to provide the programs, products, services or information you have asked for.
We will use your name and contact details to deliver your purchases to you, send you service messages such as order updates, send you information about our new programs, products and services (with your permission only) or to prevent and detect fraud against either you or Haselfre Foundation.
We will use your payment information to take payment, give refunds and to prevent and detect fraud against either you or Haselfre Foundation.
We will use your contact history with us to provide customer service and support and to help us in any future dealings with you.
We will use the information about how you use our website for statistical and market analysis; developing, testing and maintaining systems; and research and development. This helps us improve the services we offer.
If you have said we can, we’ll send you marketing messages by email to keep you aware of our collections and to ensure you don’t miss offers and information that might interest you.
We may use the information we collect via cookies when you use our site to build up a picture of your interests. We may then use this information to target banners and ads to you whilst browsing other websites and apps. We do this using a variety of digital marketing networks, ad exchanges and our third-party advertising agencies.
For information on how we may market to you, please read the section called “Marketing messages”.
We do not, and will not, sell any of your personal data to any third party. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you:
We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
We offer you the chance to receive news and updates via email. You can stop receiving marketing messages from us at any time.
You can do this:
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.
Stopping marketing messages will not stop service communications (such as order confirmation or updates).
You have the following rights:
If you want to exercise your rights, have a complaint, or just have questions, please contact us.